Great product, error-filled fulfillment experience
The console is gorgeous and was very straightforward to put together. I love the storage compartment and the space for my Sonos soundbar. It elevates the space and hide the clutter. With that said, I was sent two mismatched boxes: a walnut body and a black top and bottom. Getting a hold of customer service was more difficult than I would've liked, but they were responsive and helpful once I was speaking with someone. Getting a replacement order with the correct pieces took an extra week. I had to repackage and drag all the incorrect pieces back upstairs from my basement where I had opened their box. Pick-up of the wrong pieces was scheduled three times until it was finally hauled away. It sat in my lobby for almost two weeks in the mean time. After all the ups and downs would absolutely still order from Burrow again, but wanted to share the realities of my experience.

































